Shipping Info: Your Coffee Delivery Guide

At Ya Bean Coffee, we are committed to ensuring your freshly roasted coffee reaches you in perfect condition and as quickly as possible. Here’s everything you need to know about our shipping process.

Order Processing Time

All orders are processed and prepared with the utmost care from our facility in Gia Lai, Vietnam.

  • Processing Time: Orders are typically processed within 1-2 business days (Monday to Friday, excluding public holidays) after payment confirmation.
  • Peak Seasons: During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Domestic Shipping (Within Vietnam)

We partner with reliable local delivery services to ensure your coffee arrives safely and efficiently across Vietnam.

  • Shipping Methods: Standard Shipping.
  • Estimated Delivery Times:
    • Major Cities (Hanoi, Ho Chi Minh City, Da Nang): 2-4 business days after dispatch.
    • Other Provinces & Remote Areas: 3-7 business days after dispatch.
  • Shipping Costs:
    • Shipping costs are calculated at checkout based on the weight of your order and your delivery address.
    • We may offer free shipping for orders exceeding a certain value. (e.g., Free shipping for orders over 500,000 VND.)

International Shipping (Coming Soon)

We are currently working to expand our reach and offer international shipping to coffee lovers worldwide. Please stay tuned for updates on our international delivery options and policies.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package’s journey. Please allow up to 24 hours for the tracking information to become active.

Important Notes

  • Delivery Address: Please ensure your delivery address is accurate and complete to avoid any delays or failed deliveries. We are not responsible for orders shipped to incorrectly provided addresses.
  • Recipient Availability: Ensure someone is available to receive the package at the provided address.
  • Delays: While we strive for timely deliveries, unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may occasionally impact delivery times. We will do our best to keep you informed of any significant delays.

For any questions regarding your order or shipping, please don’t hesitate to [Contact Us].